Our Privacy Policy governs how U-Solar (PTY) LTD (“U-Solar,” “we,” “us,” or “our”) handles personal information on our website at https://u-solar.co.za/ (the “Website”).

 

Please review this policy before accessing the website or using our services. Your continued use of this platform implies your acceptance of the terms outlined herein. Access to this website is restricted if you do not agree to these terms.

 

We aim to balance our business interests with your privacy expectations, implementing measures to protect your Personal Information from unauthorised access or disclosure.

 

Changes to the Privacy Policy

 

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our Website. Please review this Privacy Policy periodically for any updates.

 

Information We Collect

 

Personal Information

 

We collect certain personal information during your visit to our Website, which includes:

• Name

• Contact information (e.g., email address, phone number, physical address)

• IP address

• Geolocation data

• Browsing and usage information

• Cookies and similar technologies

• Any other information voluntarily provided by you.

 

You may be prompted to provide this information, such as name, contact details, identification, and financial documents, while using our website. We collect and utilise this data with your consent for specified purposes outlined in this policy.

 

Non-Personal Information

 

We also gather non-personal information, such as demographic details, aggregated data, and anonymous statistical insights about your Website usage.

 

How We Use Your Information

 

We utilize your personal information for various purposes, including providing services, enhancing user experience, and complying with legal obligations. Your consent to this policy encompasses the following uses of your information:

 

• Provision and execution of our services.

• Notification of updates or modifications to our website.

• Addressing inquiries or requests.

• Cultivating a more meaningful user relationship.

• Establishing an online user profile.

• Analyzing user behaviors and trends for marketing enhancement.

• Ensuring security, administrative efficiency, and legal compliance.

• Compiling aggregated market data profiles for service improvement, ensuring user anonymity.

 

The provision of Personal Information by you is essential for us to deliver the necessary services. Failure to provide such information may impede our ability to render the required services effectively.

 

Disclosure of Information

 

We may disclose your personal information in various circumstances, including:

 

• To our affiliated companies, employees, and contractors for necessary services.

• To third-party service providers aiding in business operations.

• To comply with legal obligations or respond to lawful requests.

• To protect our rights, property, or safety, and that of our users or others.

 

Your personal information is accessible to our authorized personnel only, who are bound by confidentiality obligations.

 

Additionally, we may share your information with specific entities, such as credit bureaus, third-party service providers, our insurance company, banking partners, installers, and couriers, when necessary.

 

Data Security

 

We prioritize your personal information's security and implement measures to prevent unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is entirely secure.

 

We limit the processing of Personal Information to your consent, as outlined in this Privacy Policy and relevant laws. Sensitive information, such as racial or ethnic origins, is handled with utmost care and disclosed only with your explicit consent or as permitted by law.

 

We continuously update our security protocols to meet evolving legal and technological standards, aiming to prevent unauthorized access to your Personal Information.

 

Your information is stored directly or in a central database. If the database lacks similar data protection laws, we ensure adequate protection, including standard data protection clauses prescribed by the GDPR.

 

We strictly adhere to data retention practices, retaining your information only for necessary durations outlined in our Terms or mandated by relevant legislation.

 

Regular reviews of our systems and data ensure optimal service delivery. We do not accept users who don't meet the age of majority or lack capacity to be bound by this Privacy Policy.

 

Your Personal Information is not sold, shared, or rented without your explicit consent. We do not use your email for unsolicited mail; any emails sent by us are related solely to our Services. We may share your information with website analytics services and other essential providers to effectively deliver our Services.

 

Cookies and Similar Technologies

 

We use cookies and similar technologies to automatically collect certain information when you visit our Website, enhancing your browsing experience, analyzing usage patterns, and personalizing content. You can manage your cookie preferences through your browser settings.

 

These technologies, including cookies, are utilized to enhance your browsing experience and analyze user behavior. Two types of cookies are used on the Website:

 

• Session cookies: These maintain a 'session state' and are active only during your Website visit, expiring when you close your browser. They are essential for optimal Platform functionality but do not personally identify you.

• Permanent cookies: These store a unique code on your device's hard drive to identify you as a user. They do not contain Personal Information. While not essential, they enhance your browsing experience.

 

We collect aggregated data through log files and cookies to enhance website functionality and analyze user behavior. Your browser settings allow you to manage cookie preferences.

 

When you visit our Website, certain information is collected, such as your IP address, browser type, referring website, pages visited, and visit duration. This data, compiled into aggregated, anonymous data, does not personally identify you. User information is shared only with explicit consent and strictly in accordance with this Privacy Policy. Any individually identifiable information derived from this data will not be used for purposes other than those explicitly stated above without your explicit consent.

 

Third-Party Links

 

Our Website contains links to third-party websites, but we do not control their content, privacy practices, or security. Users are encouraged to review the privacy policies of these websites before providing any personal information.

 

These links to Third-Party Websites are provided "as is," and we do not endorse, edit, or sponsor their content. We do not actively monitor or review Third-Party Websites' content, and opinions expressed on them are not necessarily endorsed by us.

 

We disclaim any responsibility for loss or damage resulting from your disclosure of personal information to third parties, regardless of how it occurs.

 

Your Rights

 

You have the right to access, correct, and delete your personal information. To exercise these rights or address any privacy concerns, please contact us using the information provided below.

 

Users are entitled to:

 

• Access their Personal Information stored and processed by us by emailing us.

• Rectify inaccurate or incomplete Personal Information.

• Request the erasure of Personal Information if no longer needed for its original purpose, if consent is withdrawn without other legal basis for retention, or if there's an objection to processing without legitimate justification.

• Restrict or suspend processing to what's strictly necessary for our services to you.

• Lodge a complaint with the appropriate data protection authority in their jurisdiction if we violate this Privacy Policy.

• Withdraw consent at any time if processing is based on consent.

• Object to processing based on legitimate interests or for direct marketing purposes.

 

Application of The (ECT) Act

 

This policy complies with the Electronic Communications and Transactions Act 25 Of 2002 (“ECT Act”). By using our website, you consent to the processing of your personal information as outlined in this policy.

 

Data Messages (as defined in the ECT Act) are considered received by us when we respond to them.

 

Data Messages sent by us to a user are deemed received by the user in accordance with the provisions specified in section 23(b) of the ECT Act.

 

We recognize that electronic signatures, encryption, and/or authentication are not necessary for valid electronic communications between users and us.

 

Pursuant to section 43(1) of the ECT Act, the following information is provided:

• Users warrant that Data Messages sent to us from any electronic device, whether used or owned by the user, were sent and/or authorised by the user personally.

•  This Website is owned and operated by U-Solar Pty Ltd.

 

Address for service of legal documents: Unit 37 - Valencia Business Park, C/O Monument & Anemoon Roads. Glen Marais 1619 Kempton Park, South Africa

Email address: johan@u-networx.co.za 

 

POPIA Compliance

 

U-Solar adheres to the Protection of Personal Information Act 4 of 2013 (“POPIA”) and the General Data Protection Regulation GDPR (EU) 2016/679, prioritizing your privacy and safeguarding your personal information. By providing your information, you consent to its processing for specified purposes outlined in this policy.

 

Consent is required to process personal information as defined within POPIA. By signature, individuals or entities expressly consent to U-Solar and/or its cessionary/ies:

 

• Confirming and verifying Personal Information.

• Making necessary enquiries.

• Seeking Personal Information from credit bureaus.

• Processing Personal Information for service provision.

• Disclosing Personal Information for various purposes, including fraud prevention and compliance with laws.

• Utilizing automated decision processes for creditworthiness assessment.

• Providing personal information to subsidiaries and associated entities for marketing and business referrals.

 

Individuals or entities have the right to access their Personal Information held by U-Solar during office hours upon written request.

 

Contact Us

 

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

 

• Address: Unit 37 - Valencia Business Park, C/O Monument & Anemoon Roads. Glen Marais 1619 Kempton Park, South Africa

• Email: johan@u-networx.co.za